Inside Sales Representative

3 days ago


Lethbridge, Alberta, Canada UpSourced HR Full time
Job Overview

The Inside Sales Representative plays a vital role in driving business growth and delivering exceptional customer experiences. As a key member of the sales team, this individual will be responsible for providing expert-level support to customers, compiling accurate sales documentation, and collaborating with internal teams to ensure seamless project execution.

About the Role

This position requires a highly skilled and motivated sales professional who can effectively communicate technical information to customers and internal stakeholders. The ideal candidate will possess excellent communication and organizational skills, with the ability to manage multiple tasks and deadlines simultaneously. A strong understanding of municipal infrastructure, including knowledge of underground utilities, irrigation, and concrete manufacturing, is also essential.

Main Responsibilities
  • Quoting and Estimating Projects: Prepare accurate quotes for engineered products and projects, ensuring consistency in pricing, proposals, and offerings across markets.
  • Collaborate with Internal Teams: Support the smooth execution of projects and address customer priorities and project deadlines by working closely with internal teams.
  • Customer Relations & Sales Growth: Maintain outstanding customer and contractor relations, grow sales relationships with existing and potential customers, and drive growth by focusing on high-margin products while balancing customer needs.

Requirements
  • Education: Undergraduate Degree or Technical Diploma from a recognized post-secondary institution in engineering design or civil engineering technology or equivalent work experience.
  • Sales Experience: 2-5 years of experience in sales roles in manufacturing or construction.
  • Skills: Excellent verbal and written communication skills, outstanding customer service skills, and proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.) and drafting software (Manholes Pro).

Preferred Qualifications
  • Knowledge of Underground Utilities: Familiarity with underground utilities, irrigation, or concrete manufacturing.


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