Counter/Inside Sales Representative

3 weeks ago

Lethbridge, Alberta, Canada Gescan Full time

About Us:

With over 60 years of industry experience, Gescan has 29 branches located across Western Canada. At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 9 locally managed electrical and industrial distributors and have over 110 locations with coverage in 8 provinces.

To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com

Scope of the Position:

Responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with regard to order taking, product, pricing, deliveries and overall service.

Major Responsibilities:

  • Contacting current customers and identifying new products and potential up-selling.
  • Responding to and processing incoming calls and orders.
  • Opening new accounts.
  • Developing customer base and sales leads by making cold and warm calls.
  • Entering orders into system.
  • Maintaining knowledge base on current products and learning about new products.
  • Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
  • Providing pricing quotations, follow-up on quotes and Technical support on products.
  • Purchasing for direct orders and do counter Sales.
  • Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent.
  • Responsible for Credits/Debits, Returns and Troubleshooting freight problems, expediting, etc.
  • Responding to inquiries and closing orders.
  • Other duties as required.

Education & Training:

  • High School Diploma required.
  • Knowledge of Microsoft Office required.

Experience:

  • 1-3 Years related experience
  • Product knowledge or industry experience an asset.

Benefits & Perks:

  • We offer a competitive salary, plus a full set of benefits, including:
  • Flexible benefits program allowing you to choose from options that best fit you and your dependents' needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
  • Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
  • Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

More information on Gescan:

Website: www.Gescan.com

Twitter: @gescanwest

Facebook: Gescan Canada

: Gescan

YouTube: GescanTV

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit

Sonepar has been recognized as a Diversity Leader by the Financial Times' 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it's essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

Next steps:

We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.

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