Crystal Team Leader

2 days ago


Hamilton, Ontario, Canada SWAROVSKI Full time

About the Job

At Swarovski, we're seeking an experienced Assistant Store Manager to lead and grow a team with passion and enthusiasm. This role involves creating a loyal portfolio of customers, striving for excellence in every interaction, and acting as a role model for our brand values.

Key Responsibilities:

  1. Deliver exceptional customer experiences through outstanding service and product knowledge.
  2. Build strong relationships with existing and new customers, driving loyalty and retention.
  3. Lead by example, demonstrating our brand's values and mission.
  4. Support recruitment, coaching, and motivating the team to drive business growth.
  5. Facilitate onboarding for new starters and implement monthly sales plans.

About You

We're looking for an experienced Assistant Store Manager with 1-2 years' experience in a multi-cultural retail environment. Your background should include luxury fashion or lifestyle brands, leadership skills, digital proficiency, and a growth mindset. A winning personality is essential for building trustful relationships.

What We Offer

You can expect a range of benefits, including:

  1. Swarovski products discounts.
  2. Employee Assistance Program.
  3. Volunteering leave.
  4. Learning and development programs.

Company Overview

Swarovski is a global leader in crystal-based products, offering high-quality craftsmanship and design. Our company was founded in 1895 in Austria and has since grown to become a world-renowned brand with approximately 2,400 stores and 6,700 points of sales in around 140 countries. We're committed to equality and diversity, creating a workplace where everyone belongs.

Salary Range: $60,000 - $80,000 per year


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