Operational Technology Coordinator
4 weeks ago
Job Summary
The OT Coordinator is responsible for ensuring the smooth delivery of Operational Technology projects and the efficient resolution of IT requests and incidents. This role requires exceptional customer service skills and the ability to work collaboratively with internal teams.
Key Responsibilities
- Coordinate OT activities to meet project deadlines and customer expectations.
- Work closely with INFRA technicians to resolve tickets and ensure timely follow-up.
- Establish priorities and daily needs in collaboration with the team.
- Actively participate in internal and customer projects to drive business growth.
- Develop and implement maintenance and improvement projects for IoT infrastructure.
- Provide level 3 support to operational and infrastructure teams.
Requirements
- Completion of an ACS in computer science, specializing in networking.
- 5 years' relevant experience in a manufacturing environment.
- Proven track record of delivering projects on time and within budget.
- Excellent customer service and teamwork skills.
- Ability to analyze, synthesize, and make judgments.
- Professional and proactive attitude.
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