Director of Student Financial Services
1 month ago
Job Summary:
We are seeking a highly skilled and experienced Director, Student Financial Services to join our team at York University. As a key member of the University Registrar's senior leadership team, you will play a critical role in the financial, operational, and strategic leadership of the organization. Reporting to the University Registrar, you will support the academic mission of the University by providing strategic advice, issues management, and leadership with respect to your areas of responsibility. This position sets strategy, manages financial accountability, and leads major cross-functional planning and delivery initiatives for the student financial units of the Office of the University Registrar (OUR).
Key Responsibilities:
Long-term planning to achieve institutional, divisional, and Registrarial objectives. Ensuring the accuracy, integrity, and confidentiality of the student financial record for all 55, active students. Administering Senate-approved University policy in a manner that is student-focused, fair, and transparent. Effective human resource leadership and management, encouragement of employee growth and development, and ensuring compliance with York University human resources policies and practices, appropriate collective agreements, and related employment. Maintaining strategic partnerships within the Vice Provost Student's portfolio and collaborating with internal and external campus partners (faculties and the Ministry of Colleges and Universities) to build and maintain business operations. Working with counterparts at other post-secondary institutions to foster inter-institutional collaboration and an understanding of Registrarial financial best practices across the U15 Group of Canadian Research Universities as well as Universities within Ontario.
Requirements:
University degree required, preferably with master's-level training in finance or business, with a certified professional accounting designation (CPA) required. Seven to ten years in a management position within a post-secondary setting or a large complex organization. Demonstrated working knowledge of accounting and business practices and procedures, including quality controls, audit control, government regulations, compliance, and customer service. A demonstrated ability to assemble and analyze information for reports and special projects. Exceptional broad-based general management experience with a solid background in finance and recent relevant experience in financial management, business management, or related fields. A demonstrated understanding of budget development and management, billing operations, collections, grants, and loans, with strong financial management skills and the ability to manage funds effectively from a variety of sources. An understanding of at least two of the key areas of Student Accounts Receivable, Scholarships, Bursaries, and Awards, or Financial Aid, including an understanding of the issues facing students as it relates to financial support services. Demonstrated skill in the formulation and implementation of financial policies, programs, and strategies that support an institution's enrollment management objectives and overarching academic plan. Past experience with work process review and change management, including a demonstrated ability to handle conflict resulting from change management implementation and/or daily operational challenges. A proven track record of working productively and collaboratively with peers and units to achieve desired objectives. An ability to be innovative, forward-looking, and to take risks to bring about change and improve service delivery.
Skills:
A commitment to providing a consistently high level of service to the organizational community and the external community. Excellent initiative in the design and implementation of new work processes. Demonstrated ability to design and operationalize effective strategies related to improving student financial services delivery frameworks and possesses strong project management skills. Demonstrated ability to articulate and advocate on behalf of the students and work with relevant academic and administrative bodies to simplify policies and processes to enhance service delivery. Superior analytical skills with an advanced knowledge of post-secondary regulations, policies, and procedures. Superior communication skills (both oral and written) to deal consultatively with a wide variety of stakeholders in order to assimilate and articulate complex legislation. Superior interpersonal, persuasive, negotiating, conflict management, and facilitative skills. Ability to build, motivate, coach, and lead a team with a strong commitment to a team approach and the ability to mentor his/her managers. Ability to communicate information effectively, motivate teams, and ensure successful completion of unit goals and proven ability to manage multiple assignments within tight deadlines and successfully achieve objectives/designated milestones. A demonstrated commitment to professionalism, a strong work ethic, a commitment to high standards, integrity, and stability, sound judgment, accountability, and ownership. Ability to operate effectively and efficiently in a fast-paced, continuously changing environment. Excellent human resource management, organizational, and research skills. Highly developed diplomatic skills appropriate to a large and complex organization.
What We Offer:
York University offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, please submit your application. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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