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Front Desk Receptionist

2 months ago

Sudbury, Ontario, Canada Pro Nails Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Pro Nails. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients.

Key Responsibilities
  • Greeting and Directing Clients

You will be the first point of contact for our clients, greeting them warmly and directing them to the appropriate service area.

Processing Information and Providing Customer Service

You will obtain and process information required to provide excellent customer service, including answering questions and resolving any issues that may arise.

Ordering Office Supplies and Managing Inventory

You will be responsible for ordering office supplies and managing our inventory to ensure that we have everything we need to operate efficiently.

Recording and Relaying Information

You will record and relay important information to our team members and clients, ensuring that everyone is informed and up-to-date.

Scheduling and Confirming Appointments

You will schedule and confirm appointments for our clients, ensuring that they are aware of their upcoming appointments and any necessary preparations.

Preparing and Sending Invoices

You will prepare and send invoices to our clients, ensuring that they are accurate and timely.

Answering Telephone Calls and Messages

You will answer telephone calls and relay messages to our team members, ensuring that everyone is informed and up-to-date.

Providing Excellent Customer Service

You will provide exceptional customer service to our clients, ensuring that they have a positive and memorable experience at Pro Nails.

Personal Suitability
  • Organized and Detail-Oriented

You will be highly organized and detail-oriented, with a keen eye for accuracy and a ability to multitask.

Team Player

You will be a team player, working collaboratively with our team members to achieve our goals and objectives.

Ability to Multitask

You will be able to multitask, juggling multiple responsibilities and priorities with ease.

Work Term: Permanent

This is a permanent position, offering a stable and secure work environment.

Work Language: English

English is the primary language spoken in this role, and you will be required to communicate effectively in English.

Hours: 40 hours per week

You will work 40 hours per week, with a regular schedule and opportunities for overtime.