Production Systems Specialist

3 weeks ago


Mississauga, Ontario, Canada Konica Minolta Full time
Job Title: Field Service Technician- Production Print
Overview:

Job Summary:

Responsibilities:

Represent Konica Minolta as a responsive, reliable, and customer-oriented service provider for High Volume Production Lines.Install, service, and troubleshoot printing and scanning issues for production systems.Develop and maintain effective relationships with customers and colleagues.Fulfill company policies and procedures while meeting performance metric averages.Establish and maintain up-to-date service manuals, part books, and literature.Maintain tool kits, supplies, and accurate inventory for assigned territories.Optimize territory parts budget and inventory control.Assist fellow technicians with complex service calls.Provide sales support as required.Install multiple protocol and network operating systems with software solutions.Complete invoices and expense reports accurately and timely.Qualifications:

High School diploma or equivalent required. Technical School training preferred.Minimum 2-3 years of experience in technical/repair of business equipment.A+ and Net+ certification or equivalent experience.Demonstrated electro-mechanical, digital electronic, and PC expertise.Ability to use appropriate technology for the position.Reliable transportation and a valid driver's license required.Must be able to travel locally to various customer sites.Excellent verbal, written, and interpersonal skills.Strong daily time management skills and ability to prioritize activities.Ability to work independently with minimal supervision.

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