Optical Professional

4 weeks ago


Vaughan, Ontario, Canada EssilorLuxottica Group Full time

Job Title: Licensed Optician

Location: Vaughan, ON

Job Type: Full-time

About the Role:

We are seeking a highly skilled Licensed Optician to join our team at LensCrafters in Vaughan, ON. As a Licensed Optician, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear and optical products.

Key Responsibilities:

  • Welcome and serve customers with a smile, setting expectations and ensuring a positive experience.
  • Custom fit glasses and precisely place prescriptions in lenses, ensuring accuracy and attention to detail.
  • Act as a leader in optical acumen, providing guidance and support to colleagues.
  • Take and record measurements, accurately adjust and fit eyewear, and ensure finished eyewear meets standards and customer needs.
  • Assist team members with complex product needs and prescriptions.
  • Accurately and thoroughly use technology, demonstrating exceptional product knowledge and the use of appropriate tools.
  • Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations.
  • Ability to multitask, prioritize, and manage time with competing priorities.
  • Strive to achieve exceptional results on Brand KPIs and competencies.
  • Maintain a clean and organized store appearance, adhering to company policies and procedures.

Requirements:

  • High School graduate or equivalent.
  • State Licensure.
  • Optical dispensing experience.
  • Strong customer service skills, including communication, listening, and teamwork.
  • Knowledge of current store merchandise.
  • Strong basic math skills.
  • Awareness of current fashion trends.
  • Selling skills, including the ability to use and carry an iPad/tablet.
  • Familiarity with POS, computers, and calculators.
  • Embracing new technology and change.

Preferred Qualifications:

  • Previous customer service and retail experience.

What We Offer:

Competitive pay, bonus, and commission plans, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts.

Equal Opportunity Employer: EssilorLuxottica Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.



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