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Food Service Supervisor
2 months ago
We are a reputable restaurant chain seeking a skilled Food Service Supervisor to join our team at Mr. Chips Fish Place. As a Food Service Supervisor, you will play a crucial role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our high standards.
Key Responsibilities- Team Leadership
- Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient service delivery.
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
- Customer Service
- Address customers' complaints or concerns in a professional and courteous manner.
- Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
- Operations Management
- Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory.
- Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
- Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
- Work Environment
- Work in a fast-paced environment, managing multiple tasks and priorities to meet tight deadlines.
- Stand for extended periods, walking, and performing physical tasks as required by the role.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a similar role.
- Personal Qualities
- Efficient interpersonal skills, excellent oral communication, and a team player attitude.
As a Food Service Supervisor at Mr. Chips Fish Place, you will have the opportunity to support newcomers and refugees in their settlement journey. This may include assisting with immediate settlement needs, recruiting displaced individuals, and supporting foreign credential recognition.
