Tool Rental Service Technician: Part Time
5 days ago
The Home Depot Canada is seeking an experienced Equipment Specialist to join our team as a Tool Rental Service Technician. This part-time position offers a unique opportunity to work in a dynamic environment, providing exceptional service to customers and ensuring the reliability of rental equipment.
Job Summary:
We are looking for a skilled individual who can perform preventative maintenance on tools, forecast and maintain an adequate inventory of parts for repair, diagnose problems using manuals and vendors information, and ensure that rental equipment is properly displayed, signed, and maintained.
Responsibilities:
- Performing regular maintenance tasks on tool equipment to ensure optimal performance and extend its lifespan
- Forecasting and maintaining an adequate inventory of parts for repair to minimize downtime and costs
- Diagnosing problems with equipment using manuals and vendor's information to identify causes and propose solutions
- Cleaning and inspecting tools before renting them out to customers
- Ensuring that all rental equipment is properly displayed, signed, and maintained, including troubleshooting and maintenance of all equipment
- Providing excellent customer service by answering questions and offering guidance on tool usage
- Maintaining a high level of knowledge of all tools, including how to maintain, repair, order parts, proper usage, etc.
- Operating cash register and following related procedures
- Participating in training sessions to improve skills and knowledge
Requirements:
- Minimum time in position and performance management code requirements of V2 (or P3 in previous system)
- Ability to work flexible hours, including evenings and weekends
- Excellent communication and customer service skills
- Knowledge of all policies, procedures, and duties related to customer service
- Excellent decision-making ability and problem-solving skills
- Knowledge of tools, including how to maintain, repair, order parts, proper usage, etc.
Benefits:
This part-time position offers a competitive salary of $35,000 - $45,000 per year, depending on experience, plus benefits package including medical, dental, and vision insurance, 401(k) plan, and paid time off.
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