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Automotive Sales Director
2 months ago
Mttalentgroup is partnering with a multi-site recreational and personal asset retailer to source their next General Sales Manager. This company has been delivering high-quality experiences and services to their customers for over 50 years, reflecting their values and appreciation for the communities they serve.
As a General Sales Manager, you will oversee all sales operations at a specific location, leading a team of over 200 staff across multiple sites.
What's In It For You- Competitive salary and benefits package, including RSP matching program
- Company vehicle for business use
- Stable and tenured workplace with opportunities for growth and development
- Empowering and supportive leadership team
- Opportunity to make a meaningful impact and drive change in the industry
- Community-oriented company with a strong commitment to social responsibility
As a General Sales Manager, your key responsibilities will include:
- Managing and supervising the daily activity and performance of Sales Consultants, Product Specialists, and the Finance team
- Overseeing and managing activities such as demo drives, worksheets, touch desk, management turnover, appraisal, closing rates, be backs, appointments, and customer follow-up
- Ensuring the setting of sales appointments is a top priority, with a goal of achieving a 2:1 ratio
- Ensuring all opportunities are properly recorded within our CRM and DMS
- Establishing challenging goals and objectives for the sales team and benchmarking results
- Directing and scheduling the daily activities of the sales team, including daily and weekly training, customer follow-up, and reviewing non-purchase reports
- Participating in weekly sales meetings and developing a comprehensive agenda that touches on monthly KPIs and metrics
- Working closely with Finance Specialists to ensure Sales Consultants are following correct processes and the department is managed in a professional and fiscally responsible manner
- Establishing gross revenue and product penetration targets with the business office and working with strategic partners to achieve goals
- Working closely with the Marketing Manager to ensure product availability and pricing online is up to date and accurate
- Ensuring products are displayed on the lot and in the showrooms in an attractive way that is consistent with Manufacturer's standards
- Meeting with Manufacturer's District Sales Manager's and Representatives on a regular basis
- Understanding and having a good working knowledge of all manufacturers programs, policies, and procedures related to new vehicle sales
- Ensuring no aged inventory (90 Days) used vehicles in stock
- Controlling expenses and adhering to budgets and forecasts
- Eliminating any deal 'shortages' by developing a clear understanding of the programs and ensuring the sales department abides by established processes
- Working closely with Accounting and Compliance Specialists in monitoring and collecting any shortages and receivables
To be successful in this role, you will need:
- 5 or more years' experience in B2B and B2C sales, with a strong background in the automotive industry
- Post-secondary education in Business, Marketing, Automotive, or a related field (an asset)
- Proven success in the automotive sales cycle, administration, and digital marketing
- High emotional intelligence, strong sense of integrity, accountability, and personal drive to achieve
- Solid computer skills, including MS Office, CRM, and industry-specific software
- Ability to work flexible hours as required by the business
- Forward-thinking with experience in change management principles
- Valid G driver's license and suitable driving record (mandatory)