Consumer Insight Specialist

4 weeks ago


Kingston, Ontario, Canada C3 Client Satisfaction Full time
Customer Experience Evaluator Role

C3 Client Satisfaction is seeking a dedicated Customer Experience Evaluator to assess service quality and retail environments within various shopping venues. This role entails generating detailed reports, performing undercover evaluations, and compiling comprehensive feedback. The ideal candidate should possess prior experience in customer evaluation or investigative roles.

Qualifications
  • Completion of secondary education or equivalent experience
  • Experience ranging from 1 to 7 months
  • Strong verbal communication abilities
  • Dependability and trustworthiness
Job Details
  • Work environment: Retail shopping venue
  • Employment type: Occasional engagements
  • Language proficiency: English or French
  • Work hours: 3 to 6 hours monthly
Additional Requirements
  • Personal transportation is necessary
  • Must possess personal tools/equipment (mobile phone, computer, internet access)
  • Attention to detail and mobility are essential
Candidate Suitability
  • Detail-oriented mindset
  • Ability to walk for extended periods
  • Possession of personal tools/equipment (mobile phone, computer, internet access)
Screening Criteria
  • Are you open to shift or on-call work?
  • Are you legally authorized to work in Canada?
  • Do you currently live near the job location?


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