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Customer Service Representative

1 week ago

SaintAlphonsedeGranby, Canada FedEx Group Full time

At FedEx Group, we are committed to providing exceptional customer service and ensuring that our customers receive their packages on time. As a Customer Service Representative, you will be the face of our company, interacting with customers and resolving any issues they may have.

The job requires excellent communication skills, both verbal and written, as well as the ability to work in a fast-paced environment. You must be able to multitask and prioritize tasks effectively, while maintaining a high level of professionalism at all times.

You will be responsible for responding to customer inquiries, resolving issues, and escalating complex problems to management. Additionally, you will be required to maintain accurate records and perform administrative duties as needed.

If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, this could be the perfect opportunity for you.