Customer Service Representative

3 weeks ago


Granby, Canada Bureau en Gros Full time

: 1213557

**Who we are**

Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn and grow together.

**Some of what you will do**:
As the Customer Service Representative, you’re responsible for the customer experience in the front end of the store. You demonstrate your passion by exhibiting a high degree of customer awareness while accurately and expediently processing customers at the checkout. You connect, share your knowledge and enthusiasm, and partner in a consultative manner with our customers and other associates to offer solutions that help them achieve their working & learning goals.

**Specifically, you will**:

- Be a dynamic inspiring partner to customers by providing an exceptional experience while processing all types of purchases, resolving customer opportunities, and completing returns and exchanges. You’ll handle a wide range of purchases including buy-online-pickup-in-store (BOPIS), services pickups and special orders.
- Take the opportunity to suggest value add sales and services to customers. Connect, Share, and Partner by offering relevant programs/promotions to add value.
- You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.
- Stock and maintain front-end racks/shelves and merchandise areas.
- Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority.

**Some of what you need**:

- Three months to one year of related experience is preferred.
- Proven track record of achieving customer service excellence.
- Ability to resolve customer concerns in a diplomatic manner.
- Ability to communicate with and engage customers effectively using a variety of mediums.
- Curious
- Approachable
- Passionate
- Solutions Finder

**Some of what you will get**:

- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Learning & Development programs
- And more...

**Additional Information**
- A moderate amount of physical effort and operation of equipment / machinery is required to execute our merchandising standards and to maximize our customer experience.
- You’ll spend your time at our front cash station inspiring customers with your brilliance while processing orders, this will involve some repetitive movement and physically being able to stand, and handle products for our customers.
- We like for our associates to experience everything our customers experience across the store, and so while you’ll typically be at cash, but we’ll also cross train you in lots of different areas of the store.
- We’ll also ask you to work a variety or retail-based shifts including evenings and weekends.

**Employment Statement**

**Job** Retail Locations

**Location(s)** CA-QC-Granby

**Schedule** Part-time

**Employment Statement



  • Granby, Quebec, Canada Cintas Full time

    At Cintas, we're seeking a Customer Service Representative to join our team. As a key member of our sales force, you'll be responsible for managing and growing customer accounts in the Rental Division.About the RoleThis is a physical, fast-paced position that requires excellent communication and problem-solving skills. Our Route Service Representatives work...


  • Granby, Canada Bureau en Gros Full time

    : 1224647 **Who we are** Staples Canada is on a journey to become the Working and Learning Company. We are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding...


  • Granby, Canada Intelcom Full time

    Ride the next mile with us! - Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being organized so that all packages are...


  • Granby, Canada Service d'Échange Rapidgaz Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 5 years or more - or equivalent experience **Tasks**: - Answer written and oral inquiries - Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases -...


  • Granby, Canada BMO Financial Group Full time

    399 rue Principale Granby Quebec,J2G 2W7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Granby, Canada BMO Financial Group Full time

    399 rue Principale Granby Quebec,J2G 2W7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Granby, Canada Bureau en Gros Full time

    : 1238474 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...


  • Granby, Quebec, Canada La Vie en Rose Inc. Full time

    Job Description">We are seeking a sales professional to join our team in a permanent, part-time position. As a sales associate, you will be responsible for assisting customers, meeting sales targets, and providing exceptional service.">Responsibilities">">Provide exceptional customer service by greeting customers warmly, answering their questions, and...


  • Granby, Quebec, Canada Cintas Full time

    Select how often (in days) to receive an alert:Title: Route Service Representative (4-Day Workweek)Location: Granby, QC, CA, J2G 5M7Requisition Number: 197168Job DescriptionCintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell...


  • Granby, Quebec, Canada YMCA of the Rockies Full time

    Job Description:We are seeking a skilled and friendly Front Desk Staff to join our team at the YMCA of the Rockies. As a key member of our front desk team, you will be responsible for ensuring the satisfaction of all guests over the telephone and in person. Your primary focus will be on providing exceptional customer service, handling guest inquiries, and...

  • Inside Sales

    2 weeks ago


    Granby, Canada Manufacture Scorpion Inc. Full time

    **Join Manufacture Scorpion, a leader in pneumatic and vacuum solutions** **We take pride in our commitment to innovation and exceptional customer service through our in-house custom manufacturing, fast delivery and unparalleled technical support. We are proud to be a main supplier of Pneumax, Coval, Sang-A and Airtech Vacuum in North America.** We are...


  • Granby, Quebec, Canada YMCA of the Rockies Full time

    Job DescriptionThis role requires a highly organized and efficient individual who can multitask and prioritize tasks effectively. The successful candidate will have excellent communication and problem-solving skills, with the ability to remain calm under pressure.Main ResponsibilitiesProvide exceptional customer service to ensure guest satisfaction and...


  • Granby, Canada SCC UPS SCS, Inc. Full time

    **Primary Job Posting Location**: Granby, Quebec Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Granby, Quebec, Canada YMCA of the Rockies Full time

    About the Role:As a Program Desk Attendant, you will be responsible for using computer and phone systems to assist guests in signing up for activities, selling merchandise, and checking out equipment.You will also communicate with all guests in a mature and responsible fashion, making change, and balancing cash boxes.In addition, you will be responsible for...


  • Saint-Alphonse-de-Granby, Canada FedEx Group Full time

    Company OverviewFedEx Group is a leading global logistics company that provides fast, reliable and affordable shipping services to customers around the world. As a Customer Rep-Station, you will be part of our team that helps us deliver exceptional customer service and build strong relationships with our clients.


  • Granby, Quebec, Canada Intelcom Express Inc. Full time

    Représentant du Service à la Clientèle des OpérationsReprésentant du Service à la Clientèle des OpérationsPostuler locations Canada, Quebec, GranbyType de temps : Temps completPublié il y a : 2 jour(s)ID de la demande d'emploi : JR108167Prêt à relever le défi ?Pourquoi choisir Intelcom et devenir l'un de nos représentants du service à la...


  • Granby, Canada Cintas Full time

    **Requisition Number**: 132092 Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. RSSRs drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the RSSR delivers and picks up...


  • Granby, Quebec, Canada Virgin Plus Full time

    **About the Role**We are seeking an ambitious and results-driven Sales Representative to join our award-winning retail sales team. As a key member of our team, you will play a vital role in providing tailored solutions and memorable experiences to our valued members.The ideal candidate will possess excellent listening and communication skills, with a passion...


  • Granby, Canada Cintas Full time

    **Requisition Number**: 174265 Cintas is seeking an Assistant Route Service Sales Representative (4-Day Workweek). Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and facility services products such as floor mats, dust mops, air fresheners, soaps, restroom paper supplies and other...


  • Granby, Canada Cintas Full time

    **Requisition Number**: 174265 Cintas is seeking an Assistant Route Service Sales Representative (4-Day Workweek). Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and facility services products such as floor mats, dust mops, air fresheners, soaps, restroom paper supplies and other...