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Group Benefits Administration Manager

2 months ago


Edmonton, Alberta, Canada First Canadian Financial Group Full time
About the Role

We are seeking a highly skilled and experienced Group Benefits Administration Manager to join our team at First Canadian Financial Group. As a key member of our organization, you will be responsible for managing the implementation and day-to-day administration of new and existing clients.

Key Responsibilities
  • Develop and implement processes and best practice solutions to meet the current and future growth of our client base.
  • Provide exceptional customer service to both Plan Administrators and members.
  • Manage the recruitment process and development of the administration team to meet client satisfaction and needs.
  • Support initiatives and inquiries for development enhancements on our administration systems to enhance client experience.
Requirements
  • 5-10 years of group benefit industry experience.
  • Post-secondary diploma or degree in a related field.
  • 3-5 years' experience in a leadership role.
  • Certified Employee Benefits Specialist (CEBS) is an asset but not required.
  • Life and Accident & Sickness License is an asset but not required.
  • Proven interpersonal and written communication skills.
  • Proficiency in Microsoft Office, specifically Microsoft Word and Excel.
  • Proven ability in people management and change management to drive a high-performing culture.
What We Offer
  • A dynamic and growing organization with opportunities for career advancement.
  • A comprehensive benefits package, including health and wellness programs.
  • A collaborative and supportive work environment.
  • Professional development opportunities to enhance your skills and knowledge.