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Hotel Operations Manager

4 weeks ago

Woodstock, Ontario, Canada NB Inc Full time
Hotel Operations Manager

We are seeking a highly skilled Hotel Operations Manager to join our team at NB Inc. The successful candidate will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:
  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
Requirements:
  • 1 year to less than 2 years of experience in a similar role
  • Permanent position
  • English as the primary language of communication
  • 40 hours per week