Restaurant Team Lead

2 weeks ago

Ottawa, Ontario, Canada Tim Hortons Full time
{"h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for leading a team of food service staff to deliver exceptional customer service and ensure the smooth operation of our café.

", "ul": [{"li": "Lead a team of 5-10 food service staff to achieve sales and customer satisfaction goals"}, {"li": "Supervise and coordinate the preparation and portioning of food, ensuring high-quality products and efficient service"}, {"li": "Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback"}, {"li": "Estimate ingredient and supply requirements, and manage inventory to minimize waste and optimize profitability"}, {"li": "Prepare and submit reports on sales, inventory, and customer feedback"}, {"li": "Address customer complaints and concerns in a professional and courteous manner"}], "h2": "Requirements", "ul": [{"li": "1-2 years of experience in a food service or retail environment"}, {"li": "Proven leadership and supervisory skills, with the ability to motivate and develop a team"}, {"li": "Excellent communication and interpersonal skills, with the ability to work effectively with customers and staff"}, {"li": "Ability to work in a fast-paced environment, with a focus on quality and customer satisfaction"}, {"li": "Safe Food Handling certification, or willingness to obtain"}], "h2": "What We Offer", "ul": [{"li": "Competitive hourly rate and opportunities for advancement"}, {"li": "Comprehensive training and development programs to support your career growth"}, {"li": "A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction"}], "h2": "How to Apply", "p": "If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience."}

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