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Front Desk Associate

2 months ago

Upper Hammonds Plains, Nova Scotia, Canada Kingswood Dentistry Full time
About Kingswood Dentistry

We are a modern dental office located in a fast-growing area, providing exceptional dental and dental hygiene care to our patients. Our team is dedicated to building strong relationships with our patients based on trust and a feeling of comfort in our offices.

About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Full-Time Dental Receptionist. As a key member of our administrative department, you will be responsible for greeting and out-taking patients, maintaining a seamless flow in the office, and providing exceptional customer service.

Responsibilities
  • Manage a fully booked schedule, ensuring a smooth and efficient patient flow.
  • Provide exceptional customer service, responding to patient inquiries and resolving any issues in a timely and professional manner.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with regulatory requirements.
  • Process patient payments, handle insurance claims, and manage office finances.
  • Collaborate with the dental team to ensure seamless communication and coordination of patient care.
  • Participate in ongoing training and professional development to stay up-to-date with industry best practices and advancements.
Requirements
  • Certification in office administration, medical administration, or related fields is an asset.
  • Proven experience working in a dental office is preferred, but not required.
  • Proficient in MS Office, MS Word, and Excel.
  • Working knowledge of general administrative practices.
  • Excellent telephone etiquette and communication skills.
  • Exceptional organizational skills and attention to detail.
What We Offer
  • Competitive compensation and recognition programs to reward your hard work.
  • Comprehensive health and dental benefits, plus free parking.
  • Generous paid time-off and opportunities for professional growth and development.
  • An incredible team committed to putting its people first and delivering excellence together.