Hotel Receptionist

3 weeks ago


High Level, Canada FLAMINGO INN Full time

FLAMINGO INN seeks a highly skilled Front Desk Associate to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring seamless check-in/check-out experiences for our guests.

Job Summary

We are looking for a detail-oriented and organized individual who can maintain accurate records, process payments, and resolve guest complaints in a professional manner. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work well under pressure.

About the Role

The successful candidate will have the opportunity to work in a fast-paced environment, interact with diverse guests, and develop strong problem-solving skills. As a valued member of our team, you will receive comprehensive training to ensure your success in this role.

Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Answer telephone and relay telephone calls and messages
Requirements

To be considered for this exciting opportunity, applicants must meet the following requirements:

  • Will train (no prior experience necessary)
  • Permanent position
  • 40 hours per week
Work Environment

This is a standing-based role that requires extended periods of standing. We offer a supportive work environment with opportunities for growth and development.

Salary Information

The salary range for this position is approximately $35,000 - $45,000 per year, depending on qualifications and experience. Benefits include competitive pay, comprehensive training, and opportunities for advancement.


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