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Night Shift Supervisor

2 months ago

Calgary, Alberta, Canada Airport Traveller's Inn Full time
Job Summary

We are seeking a highly organized and experienced Night Shift Supervisor to join our team at Airport Traveller's Inn. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our airport location.

Key Responsibilities
  • Leadership and Supervision
    • Supervise a team of 3-4 staff members, providing guidance and support to ensure excellent customer service and operational efficiency.
  • Operations Management
    • Coordinate and assign tasks to team members, ensuring that all duties are completed to a high standard.
    • Monitor and maintain the operation of computer systems, equipment, and machinery, arranging for repairs as needed to ensure business continuity.
  • Customer Service
    • Assist clients and guests with special needs, providing a welcoming and inclusive environment.
  • Training and Development
    • Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
    • Provide awareness training to employees to create a welcoming work environment for youth.
    • Provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Administrative Tasks
    • Prepare and submit reports, requisition materials and supplies, and maintain accurate records.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a supervisory or leadership role.
  • Personal Qualities
    • Flexibility, initiative, judgement, organized, and a team player.
Working Conditions
  • Work in an urban area.
  • Work 32 hours per week.
  • Language of work: English.
  • Permanent employment.