Tour Operations Manager

1 week ago


Calgary, Alberta, Canada Universal Explorer Inc Full time
Job Description

We are seeking a skilled Tour Operations Manager to join our team at Universal Explorer Inc.

About the Role

This is a permanent position that requires 30-40 hours of work per week. The ideal candidate will have a secondary (high) school graduation certificate and 2 years of experience in a similar role.

The salary for this position is estimated to be around $55,000 - $65,000 per year, based on industry standards and location.

Duties and Responsibilities
  • Co-ordinate activities with other departments to ensure seamless tour operations.
  • Establish and maintain efficient work schedules and procedures.
  • Prepare and submit detailed reports on tour performance.
  • Resolve work-related problems and provide technical advice to improve productivity and product quality.
  • Assist clients/guests with special needs and provide exceptional customer service.
  • Oversee the co-ordination, assignment, and review of work tasks.
  • Manage the requisitioning of materials and supplies.
Security and Safety

Candidates must undergo a thorough criminal record check before commencing employment.

Work Conditions and Physical Capabilities

The ideal candidate must possess strong attention to detail and excellent organizational skills.

Personal Suitability
  • Foster efficient interpersonal relationships with colleagues and clients.
  • Show flexibility in adapting to changing situations.
  • Demonstrate a high level of organization and time management.
  • Show a strong ability to work as part of a team.

Universal Explorer Inc is committed to providing a positive and inclusive work environment.



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