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Implementation Consultant
2 months ago
About the Job
The Software Solutions Specialist will assist in the implementation of Tyler software products. This entry-level position involves learning software products and implementation approaches, with a focus on knowledge transfer to clients. The incumbent will shadow experienced Implementation Consultants and learn the job through hands-on experience.
Responsibilities
- Learn software products and begin providing professional services to clients.
- Assist in designing and conducting knowledge transfer sessions.
- Educate users on software functionality and troubleshooting client issues.
- Perform consultation and analysis of client business models.
- Document client issues and communicate with internal teams.
- Travel extensively to client sites.
Requirements
- Bachelor's degree or comparable work experience.
- Knowledge of software principles and concepts.
- Exceptional presentation and knowledge transfer skills.
- Excellent communication and interpersonal skills.
- Ability to travel extensively.
