Food Service Supervisor

7 days ago


Penetanguishene, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and high-quality food.
  • Operations and Administration
    • Prepare and submit reports on sales, stock, and wastage.
    • Maintain records of stock, repairs, and sales.
    • Prepare budget and cost estimates for food and supplies.
  • Team Management
    • Supervise and check the assembly of trays and delivery of food trolleys.
    • Establish work schedules and ensure that staff are aware of their responsibilities.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a food service establishment.
  • Language
    • Fluent in English.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Standing for extended periods and walking.
    • Physically demanding work.
  • Personal Suitability
    • Client focus and efficient interpersonal skills.
    • Excellent oral communication and flexibility.
    • Team player with initiative and dependability.
Working Conditions

Work under pressure in a fast-paced environment with tight deadlines.



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