Customer Service Representative

2 weeks ago


Bridgewater, Nova Scotia, Canada Scotia Business Centre Limited Full time

We are seeking a skilled Customer Service Representative to join our team at Scotia Business Centre Limited. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and the public.

Key Responsibilities:

  • Greet clients and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Monitor mobile radio or telephone
  • Provide emergency services
  • Operate dispatch systems

Requirements:

  • Secondary (high) school graduation certificate
  • or equivalent experience
  • Private sector experience
  • Urban area experience
  • Excellent oral communication skills
  • Excellent written communication skills
  • Flexibility
  • Organized
  • Reliability
  • Team player

What We Offer:

  • Night shift premium
  • Parking available

How to Apply:

Please submit your application to Scotia Business Centre Limited.



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