Protection Specialist

1 day ago


Ottawa, Ontario, Canada National Arts Centre Full time
Job Summary

We are seeking a skilled Protection Specialist to join our team at the National Arts Centre. This is a key role that requires exceptional customer service skills, strong communication and interpersonal abilities, as well as the ability to work under pressure and react quickly in emergency situations.

Key Responsibilities
  • Provide information to artists, visiting public, and staff on security matters;
  • Attend to the central command office, documenting all routine activities on the Security Management Software;
  • Monitor fire alarm panels and video surveillance cameras, accessing the control system and sensor and motion alarms;
  • Direct pedestrian and vehicle traffic, administering building keys and access Fobs;
  • Respond to emergency and first aid calls, patrolling the Centre during all hours especially during performance times;
  • Control crowds and secure all doors and entrances.
Skill Requirements
  • A high school education or equivalent, with a College diploma in Law & Security being an asset;
  • Familiarity with Microsoft Office Suite, CCTV, and Security Management Software;
  • The ability to stand and exert well-paced mobility for up to eight hours;
  • The ability to follow directions and work with limited supervision;
  • Excellent interpersonal skills, tact, and discretion when interacting with patrons;
  • Fluently bilingual in both official languages (English and French) with strong communication and interpersonal skills;
  • A past record of satisfactory attendance and punctuality is essential.
Salary Information

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.



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