Food Service Supervisor

4 weeks ago

Brantford, Ontario, Canada Wendcorp Holdings Inc. Full time
Job Title: Food Service Supervisor

Wendcorp Holdings Inc. is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our food services team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that all staff members are equipped to provide excellent service and maintain a safe working environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Prepare Budget and Cost Estimates: Prepare budget and cost estimates for food and supplies, ensuring that we are operating within our budget.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, ensuring that all customers receive excellent service.
  • Maintain Records: Maintain records of stock, repairs, sales, and wastage, ensuring that we have accurate and up-to-date information to inform our business decisions.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Language: English.
  • Work Setting: Restaurant.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines.
  • Standing for Extended Periods: Stand for extended periods, often for several hours at a time.
  • Physically Demanding: Perform physically demanding tasks, including bending, crouching, kneeling, and walking.
Personal Suitability:
  • Client Focus: Demonstrate a client-focused approach, ensuring that all customers receive excellent service.
  • Efficient Interpersonal Skills: Possess efficient interpersonal skills, able to communicate effectively with staff and customers.
  • Excellent Oral Communication: Possess excellent oral communication skills, able to communicate effectively with staff and customers.
  • Flexibility: Demonstrate flexibility, able to adapt to changing circumstances and priorities.
  • Team Player: Demonstrate a team player approach, working collaboratively with staff to achieve common goals.

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