Food Service Operations Manager

3 weeks ago


Revelstoke, Canada Tim Hortons Full time

Job Description: As a key member of the Tim Hortons team, the Food Service Supervisor is responsible for leading and guiding food service staff to deliver exceptional customer experiences. This role involves supervising staff, training them in job duties and safety procedures, and maintaining quality control standards in our fast-paced food service environment.

Responsibilities:

  • Develop and implement efficient work schedules to meet customer demand
  • Coordinate the activities of food preparation staff to ensure seamless service delivery
  • Train staff in job duties, sanitation, and safety procedures to ensure compliance with company standards
  • Recruit and hire qualified food service staff to join our team
  • Monitor and maintain quality control standards for food and service
  • Prepare and submit reports on sales, inventory, and customer feedback
  • Supervise and check the assembly of food trays to meet customer expectations

Supervises: Food service counter attendants and food preparers

Work Conditions:

  • Fast-paced environment with tight deadlines
  • Work under pressure to deliver exceptional customer experiences
  • Standing for extended periods and frequent bending, crouching, and kneeling

Personal Suitability:

  • Client focus with excellent oral communication skills
  • Flexibility to adapt to changing work demands
  • Team player with a positive attitude

Employer Benefits:

  • Dental and vision care benefits
  • Group insurance benefits

Work Details:

  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Work Term: Permanent


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