Retail Operations Manager

1 week ago


Edmonton, Alberta, Canada Stress Re-movers Full time
About the Role

We are seeking an experienced Retail Operations Manager to join our team at Stress Re-movers. The successful candidate will be responsible for leading a team of retail staff, ensuring excellent customer service and driving sales growth.

Key Responsibilities
  • Hire, train, and develop a team of retail staff to provide exceptional customer service and drive sales performance
  • Establish and manage work schedules to ensure optimal store coverage and productivity
  • Sell merchandise through effective visual merchandising, product knowledge, and customer engagement
  • Analyze sales data and market trends to inform business decisions and optimize inventory management
  • Resolve customer complaints and issues in a timely and professional manner
  • Supervise and coordinate activities of retail staff to achieve sales targets and operational efficiency
  • Oversee payroll administration, including processing payments and managing benefits
Requirements
  • Secondary (high) school graduation certificate or equivalent
  • 1 year to less than 2 years of experience in retail management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
Work Environment

The ideal candidate will have experience working in a retail environment, with a proven track record of delivering results-driven sales performance and exceptional customer service.

The estimated salary for this role is $45,000 - $60,000 per annum, depending on experience.



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