Bilingual Client Advisor

3 weeks ago


Toronto ON, Canada illumin Full time
Account Management Expertise

We are seeking a skilled Bilingual Account Manager to join our team at illumin.

As a strategic advisor, you will guide our clients throughout their journey, building lasting relationships and consistently hitting retention and expansion targets.

You will have a proven track record in account management, with expertise in upselling, cross-selling, and identifying growth opportunities within accounts.

With a deep understanding of our products and services, you will identify opportunities to grow existing accounts by offering value-based solutions tailored to their business needs.

You will also be responsible for collecting and analyzing consumer behavior data to stay ahead of evolving needs and resolve issues efficiently.

This role requires strong analytical and communication skills, with the ability to present and influence key stakeholders, including executive and C-level leadership.

Fluency in English and French is a must, and you will be comfortable working in a fast-paced environment with multiple projects and priorities.

Requirements

  • Proven track record in account management
  • Expertise in upselling, cross-selling, and identifying growth opportunities
  • Strong analytical and communication skills
  • Fluency in English and French
  • Ability to work in a fast-paced environment

What We Offer

  • A dynamic and inclusive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package
  • A comprehensive benefits program


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