IT Infrastructure Specialist

4 weeks ago


Montreal, Quebec, Canada Moment Factory Full time

 

About the Role

The Systems Administrator will work closely with the Technical Manager to ensure the optimal operation, monitoring, and maintenance of equipment. This person will participate in the evolution of the infrastructure and be responsible for the administration of servers and workstations. They will communicate effectively with various service providers, document IT architecture and procedures, and carry out assigned tasks and respond to user support requests.

Key Responsibilities

• Infrastructure: Administer, configure, optimize, and monitor servers.
• Systems administration: Manage and administer Google Workspace, Active Directory domain, Entra ID, Microsoft Azure cloud infrastructures, VMware, Proxmox, and Veeam virtual servers, as well as Windows and Linux servers, application services deployed in containers, application development and deployment services, and license activations and servers.
• Technical support: Guide and operate the IT management system, provide excellent customer service, and follow up on level 2 and 3 requests, assign, and escalate tickets as required.

Requirements and Qualifications

• Technical college diploma in computer systems management or equivalent.
• Minimum 3 to 5 years of experience in systems administration.
• Mastery of Microsoft Windows, Apple macOS, Linux operating systems, virtualization systems, PowerShell, Python, and DNS and Web acceleration/caching systems.
• Knowledge of enterprise cloud applications and administration in Azure, Apache, nginx web server software, Docker container system, and git versioning software.
• Strong interest in Artificial Intelligence.
• Advanced command of French and English, both spoken and written, as your work will require you to communicate with English-speaking customers.

Assets

• Experience in post-production
• Azure, Microsoft, or UNIX certification(s)
• Knowledge of automation systems such as Jenkins, Ansible, Terraform
• Knowledge of Adobe Creative Cloud, Autodesk 3ds max, Autodesk Maya, Autodesk Shotgun, Foundry Nuke, Houdini, and Maxon Cinema 4D production applications

About Moment Factory

Moment Factory is a company that specializes in creating immersive multimedia environments for artists, museums, airports, brands, theme parks, and events. Our team of 350 creative minds is united by passion and a desire to invent, try, fail, and learn from others. We have the opportunity to create innovative and interactive projects that are bigger than ourselves. As a Systems Administrator, you will be part of our IT team, a tightly-knit unit with diverse interests who all share a common passion: computers. We work in a relaxed atmosphere where everyone has their place, and we encourage everyone to bring their own ideas and experience to the table. Our team is essential to all Moment Factory offices, both in Montreal and in our various international agencies. We ensure the smooth day-to-day running of production tools: installation, checks, troubleshooting, updates.

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