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Store Leadership Position

2 months ago

Nanaimo, British Columbia, Canada Foot Locker Full time

About the Role

We're seeking a highly motivated and experienced Store Manager to lead our team and drive sales to maximize profit goals. As a Store Manager, you will be accountable for executing Company standards in recruiting, hiring, training, customer service, visual merchandising, and store operations. Your responsibilities will include coaching and motivating your team to inspire top performance and an exceptional customer experience, executing plans to drive key performance indicators to maximize profitability, and enhancing brand loyalty by empowering team members to create a natural and personable experience for customers.

Key Responsibilities

• Coach and motivate your team to deliver exceptional customer service and drive sales growth
• Execute Company standards in recruiting, hiring, training, and visual merchandising
• Develop and implement plans to drive key performance indicators and maximize profitability
• Enhance brand loyalty by empowering team members to create a personalized customer experience
• Act as a partner between customers, sales associates, store leadership, and corporate business partners
• Maintain a high level of customer focus and lead by example with clear and engaging communication
• Ensure visual directives and standards are maintained
• Develop and implement training programs to enhance product knowledge and customer experience

Requirements

• 2+ years of experience in a customer-facing sales setting
• Strong leadership and coaching skills
• Ability to engage customers and deliver an elevated experience
• Resourceful and versatile in responding to changing demands and opportunities
• Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability, including nights, weekends, and holidays

What We Offer

• 30-50% Employee Discount
• Paid Time Off
• Life, Medical, and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities