Retail Store Leadership Position
3 weeks ago
Job Summary:
Lush North America is seeking a skilled Store Manager to lead our retail team in creating a unique and inclusive customer experience. As a Store Manager, you will be responsible for driving sales, building brand awareness, and developing a diverse and inclusive team.
Key Responsibilities:
- Sales & Customer Experience:
- Collaborate with your team to exceed daily sales goals and provide exceptional customer service.
- Educate customers and staff on our brand values and ethical practices.
- Develop and execute business plans to align with the American business strategy.
- Team Leadership:
- Coach and develop your team through development plans and constructive feedback.
- Maintain a diverse team and create an inclusive environment.
- Create action plans to improve staff engagement.
- Operational Excellence:
- Ensure compliance with company standards and policies.
- Manage ordering and inventory effectively.
- Create and execute merchandising plans.
Requirements:
- 3-5 years of retail management experience.
- Strong HR skills in hiring, scheduling, training, and performance management.
- Excellent listening, communication, analytical, and time management skills.
Preferred Qualifications:
- Experience with consultation-based customer service models.
- Ability to develop and train staff through positive coaching.
About Lush North America:
We believe in fostering a culture of inclusion and respect within a diverse workforce. We support equal opportunity employment for all applicants regardless of their background.
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