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Personal Banking Associate

1 month ago

Laval, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

Job Summary

We are seeking a Personal Banking Associate to join our team at The Toronto-Dominion Bank (Canada). As a Personal Banking Associate, you will be responsible for establishing and maintaining relationships with our customers, providing them with exceptional service and support, and helping them achieve their financial goals.

Key Responsibilities

  • Engage with customers to understand their financial needs and provide personalized solutions
  • Work closely with other teams to ensure seamless customer experience
  • Stay up-to-date with banking products and services to provide expert advice to customers
  • Collaborate with colleagues to achieve sales and customer satisfaction targets
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

  • High school diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Post-secondary or undergraduate degree (in related field) preferred
  • Proficiency in using MS Office (Word, Excel, and Outlook), branch software, and internet
  • Knowledge of banking solutions and processes to advise customers
  • Strong communication and interpersonal skills

About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.