Field Services Leadership Role

6 days ago


London, Ontario, Canada City of Toronto Full time

About the Role

This leadership role offers an exceptional opportunity to join the City of Toronto's Water Distribution team as a Customer Service Supervisor. As part of this team, you will be responsible for supervising, coordinating, and administering all city-wide customer-facing scheduled and emergency water and wastewater-related field service requests.

Key Responsibilities:

  • Supervise and motivate assigned staff to deliver high-quality service and meet organizational objectives.
  • Ensure compliance with municipal, provincial, and federal legislation and regulatory requirements.
  • Maintain required records and prepare reports to inform decision-making.
  • Liaise with stakeholders, including property owners, residents, and government agencies.
  • Represent the division at various meetings and events.


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