Current jobs related to Port Captain - Toronto, Ontario - Hornblower Cruises and Events

City Experiences is seeking a highly skilled and experienced Port Captain to join our team in Toronto. As a key member of our marine operations team, you will be responsible for ensuring the safe and efficient operation of our passenger vessels.

The Port Captain will be responsible for:

• Ensuring the safety and security of passengers, crew, and vessels
• Assigning deck crew tasks and providing direction
• Standing bridge watch and ensuring safe navigation and maneuvering of vessels
• Ensuring all navigation charts are up to date and bridge equipment is in working condition
• Ensuring all lifesaving and firefighting equipment are in readiness condition
• Providing an exceptional guest experience as prescribed in our RESPECT Service System
• Responsible for pre-cruise preparation, supervision of crew, proper piloting of vessel, and vessel reporting system
• Conducting pre-cruise meetings and communicating to crew all necessary information regarding the cruise
• Carrying out regular safety inspections of the boat and ensuring the ship is in seaworthiness
• Gathering pertinent cruise event details from other departments to ensure special guest requests are fulfilled
• Ensuring staff and guests adhere to all safety standards and procedures
• Ensuring crew wears proper PPE, especially when carrying out critical activities
• Organizing and participating in the execution of the Safety Program, including emergency drills and reporting any shortcomings to the Marine Director
• Participating in the proper maintenance of all ship's systems and boarding facilities
• Carrying out various checks as required by the Planned Maintenance System
• Standing watch to look for obstructions in a ship's path or locating navigational aids such as buoys and lighthouses
• Ensuring adherence to Transport Canada rules and regulations and other federal and local rules and regulations
• Ensuring strict compliance to Emergency Response and Evacuation Plan
• Executing other projects as assigned by management
• Delivering training and vessel familiarization to new crew
• Adhering to Company's performance management guidelines for all discipline and termination situations
• Developing positive working relationships with department heads and peers
• Developing strong teamwork within the staff
• Resolving guest problems in conjunction with the on-duty Restaurant Manager utilizing strong guest service skills and exercising effective communication skills
• Completing all shift records: checklist, logbook (Deck & Engine), Radio log, and safety training documentation
• Ensuring accident/incident/Near miss forms are duly filled, reported, and sent to the Director of Marine
• Ensuring monthly safety inspection of the vessel is carried out at regular intervals
• Maintaining the cleanliness and safety of the vessel and assisting in the sanitization of the boat as required
• Loading or unloading materials from vessels
• Ensuring safe means of embarkation and disembarkation of passengers and crew
• Handling lines to moor vessels to the pier when necessary
• Assisting Engineer in operating and maintaining ship equipment such as engines and generators
• Escalating any mechanical or maintenance issues to the Director of Marine
• Being prepared to begin work at the scheduled time
• Maintaining uniform and personal grooming in compliance with appearance standards
• Managing and approving crew time off, sick time, and all other requests
• Creating and managing crew schedules
• Accountable for providing Captains with the tools, documentation, and schedules to deliver training, drills, and safety talks to meet regulatory, legislative, and required safety obligations
• Ensuring Captains are conducting and recording training drills and safety talks
• Together with HR, ensuring all training and required certifications for the Marine Operations department are up to date
• Reviewing and recommending updates to the departmental policies, procedures, and plans, including the Safety Management System (SMS) and the Vessel Security Plan (VSP)
• Recommending, planning, and executing projects as directed by the Director, Marine Operations
• Assisting in the preparation and achievement of the marine operating/capital budget and strategic plan
• Working with Associate Director Marine Operations and other department Managers to share information, ideas, and strategies for continuous improvement
• Developing new and innovative ways to enhance safety, operational efficiency, and guest experience
• Ensuring ongoing cost analysis and containment in responsible areas
• Participating in marine vessel maintenance in shoulder season, assisting engineering team with projects and off-season repairs
• Assisting with the recruitment, placement, and onboarding of new crew, including Captains, Mates, and Deckhands
• Additional job duties as assigned

• Master 150 Gross Tonnage certificate
• Consideration will be given to candidates with a Master Limited over 60 Gross Tonnage certificate who possess sufficient supporting experience
• Current Marine Basic First Aid
• Current (within previous two (2) years) Transport Canada approved marine medical certification
• Minimum two (2) years of experience in the marine environment
• Restricted Operator Certificate ROC-MC
• Simulated Electronic Navigation (Limited)
• Candidates, who, in addition to the above, have relevant skills such as ship-handling, customer service, foreign language knowledge, will be given strong consideration
• A positive attitude and good work ethic
• Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 45 pounds (20 kilograms)
• Walk, stand, sit, and work in all types of weather conditions for extended periods
• Continually and repeatedly perform functions indoors and outdoors
• If required, wear assigned Personal Protective Equipment (PPE) (non-slip shoes, gloves, weather-appropriate dress attire, sun protection)
• Will be required to be available for work on all major holidays

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance, and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements, and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.