Restaurant Operations Manager

3 weeks ago


Niagara Falls, Ontario, Canada Howard Johnson Plaza Hotel By Wyndham Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Howard Johnson Plaza Hotel By Wyndham. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Menu Planning and Execution: Develop and implement menus that meet customer demands and drive sales growth.
  • Staff Management: Lead and motivate a team of servers, bartenders, and kitchen staff to ensure excellent customer service and high-quality food preparation.
  • Inventory Management: Oversee inventory levels, manage supplies, and negotiate with vendors to ensure optimal pricing and quality.
  • Customer Service: Foster a positive and welcoming atmosphere, ensuring that every customer has an exceptional dining experience.
  • Financial Management: Monitor sales, manage cash flow, and maintain accurate records to ensure the financial success of the restaurant.
Requirements:
  • Education: College, CEGEP, or equivalent non-university certificate or diploma.
  • Experience: 7 months to less than 1 year of experience in a similar role.
  • Language: English.
  • Work Hours: 30 hours per week.
Work Environment:

Our restaurant operates in a fast-paced environment, requiring the ability to work under pressure and meet tight deadlines. The ideal candidate will be able to multitask, prioritize tasks, and maintain a high level of accuracy and attention to detail.

Personal Suitability:
  • Accurate: Ensure that all tasks are completed accurately and efficiently.
  • Client Focus: Provide exceptional customer service and ensure that every customer has a positive experience.
  • Dependability: Demonstrate reliability and accountability in all aspects of the job.
  • Flexibility: Adapt to changing circumstances and priorities.
  • Organized: Maintain a high level of organization and attention to detail.
  • Reliability: Demonstrate a strong work ethic and commitment to the team.
  • Team Player: Collaborate with colleagues to achieve common goals and objectives.


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