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Rehabilitation Consultant

2 months ago

Montreal, Quebec, Canada Canada Life Full time

Job Title: Rehabilitation Consultant - Bilingual

Job Summary:

We are seeking a highly skilled Rehabilitation Consultant - Bilingual to join our team in Quebec. As a key member of our rehabilitation team, you will be responsible for assessing the vocational, training, and medical needs of claimants with disabilities, designing and implementing approved service delivery plans in accordance with claimant needs and contractual provisions.

Key Responsibilities:

  • Assess vocational rehabilitation needs and potential by reviewing and directly interviewing individuals receiving disability insurance benefits;
  • Provide advice, referral services, or both, as required, to address the identified needs of claimants with disabilities;
  • Work in partnership with the policyholder (employer);
  • Work with internal and external partners (claims managers, disability managers, medical coordinators, health professionals, etc.);
  • Establish realistic and cost-effective rehabilitation plans;
  • Prepare written reports detailing findings and recommendations;
  • Administration: follow up on activities related to rehabilitation, activities related to rehabilitation resources; meet identified performance standards; complete special projects; take responsibility for own professional development.
  • Serve clients in English and French.

Requirements:

  • Bachelor's degree in health sciences, psychosocial intervention, or other field combined with relevant experience;
  • 4 years of relevant experience in intervention;
  • 5 years' experience in rehabilitation (an asset);
  • Relevant experience in facilitation;
  • Relevant experience in coaching and counseling;
  • Strong communication and interpersonal skills;
  • Autonomy;
  • Ability to work with multiple deadlines and priorities;
  • Good analytical skills;
  • Ability to transcribe relevant information on computer as and when required, while communicating (both over the phone and in person) with insureds, employers, health professionals, etc.
  • Experience in the insurance industry is an asset;
  • Bilingualism, both written and spoken.
  • A valid driver's license and a vehicle are required due to possible travel.

Special Requirements:

You must be able to install office equipment in a dedicated space in your personal residence, and more specifically in an area where confidentiality of files will be preserved;
You must be able to address any computer problems with the assistance of our Technology Services Office;
You must be able to travel to our downtown Montreal office (Rene Levesque) on a regular basis for team meetings, training, etc;
You must hold a valid driver's license and own a vehicle, given the need to travel in the greater Montreal area and around.

About Canada Life:

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment, and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses, and organizations.

Why Work at Canada Life:

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.