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Reefer Shop Operations Manager

2 months ago

Kitchener, Ontario, Canada The Erb Group of Companies Full time

Job Summary

The Erb Group of Companies is seeking a highly skilled and experienced Reefer Shop Supervisor to join our team. As a key member of our operations team, you will be responsible for supervising reefer shop operations and personnel, ensuring the safety and efficiency of our fleet.

Key Responsibilities

  • Supervise and manage reefer shop personnel, including training, performance management, and discipline.
  • Plan and conduct preventative maintenance checks and safety inspections on equipment.
  • Ensure compliance with company standards for quality, cost control, waste reduction, safety, and vehicle availability.
  • Schedule and plan shifts for staff as required, working in conjunction with other supervisors to ensure adequate coverage.
  • Provide on-road support to drivers and advise other terminal shops on reefer services.
  • Maintain relationships with third-party vendors, local providers, and national accounts.
  • Analyze and diagnose problems, making decisions on repairs in conjunction with the Corporate Fleet Director and Baden Shop Manager.
  • Work with operations at the Baden terminal to ensure equipment availability.
  • Address Occupational Health and Safety issues related to the shop.
  • Support and advise other terminal shops on reefer services as required.
  • Monitor reefer parts and system inventories, new unit installations, and decommissioned unit removals.
  • Maintain and repair transport refrigeration units as required.

Requirements

  • Minimum high school diploma or equivalent required.
  • Minimum 8 years of reefer experience.
  • Factory training on Thermo King & Carrier preferred.
  • Valid G-class driver's license required.
  • Proven supervisory skills established through previous supervisory experience.
  • Computer skills required, including automated work order systems and fleet maintenance costing.
  • Effective leadership skills, with a strong focus on quality and cost-effective fleet maintenance.
  • Proven mechanical abilities with a strong working knowledge of mechanical applications and repair techniques.
  • Quality decision-making skills and ability to use good judgment.
  • Excellent communication skills, both verbal and written.

What We Offer

  • Company-paid health insurance plans.
  • Company-paid group life insurance.
  • Long-term disability insurance.
  • Employee and Family Assistance Program (EFAP).
  • Massage therapy benefits.
  • TFSA and RRSP savings plans with company match contributions.
  • Profit-sharing opportunity.
  • Referral bonus program.
  • Safety shoe voucher.
  • Uniform and annual tool allowance for apprentice and mechanic technicians.
  • Corporate discounts with Josslin Insurance and Goodlife Fitness.
  • Educational assistance up to 50%.
  • Career advancement opportunities.
  • Community and philanthropy opportunities.
  • Employee engagement events.