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Restaurant Shift Manager

2 months ago


Newmarket, Ontario, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and ensure that food and service meet quality control standards.
  • Operations: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and ensure that customers receive exceptional service.
Work Environment

As a Shift Manager at Wendy's Restaurant, you will work in a fast-paced environment with tight deadlines. You will be required to stand for extended periods, bend, crouch, kneel, and walk. This is a physically demanding role that requires a high level of energy and stamina.

Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Language: English.