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Product Advisor
2 months ago
We are seeking a highly motivated and customer-focused Product Advisor to join our team at OpenRoad Auto Group. As a Product Advisor, you will play a key role in providing exceptional customer service and promoting new business opportunities.
Key Responsibilities- Provide exceptional customer service by determining each prospective client's vehicle needs and preferences.
- Promote new business opportunities by seeking out new customers and building relationships with existing ones.
- Sell new and pre-owned vehicles, and demonstrate vehicles to customers.
- Stay up-to-date on all products, including features, specifications, prices, colors, options, and standard equipment.
- Use effective closing techniques to meet sales targets and contribute to the company's customer base.
- Deliver new and pre-owned vehicles to customers and ensure they understand the vehicle's operating features, warranty, and paperwork.
- Introduce customers to Service Department personnel to emphasize the quality and efficiency of the dealership's service operations.
- Set goals for each month's productivity and plan how to reach those objectives.
- Follow all dealership processes and procedures to ensure excellent customer satisfaction.
- Good interpersonal skills and ability to communicate effectively with customers and colleagues.
- Strong computer skills, including internet and MS Office, with ability to maintain records using computerized systems.
- Effective negotiation skills and ability to make sound decisions.
- A Current VSA MDC License and a valid British Columbia Driver's License with a good driving record.
OpenRoad Auto Group is one of the largest and fastest-growing automotive retail groups in the country, representing 21 automotive brands across 34 locations. We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. As one of Canada's Best Employers and Best Managed Companies, we are committed to providing our customers with an exceptional buying experience and our employees with opportunities for growth and development.
