Food Service Supervisor

1 week ago

Richmond, British Columbia, Canada Skyway Brands YVR Inc. Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at Skyway Brands YVR Inc. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Food Quality and Safety
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and that their needs are met.
  • Administrative Tasks
    • Prepare budget and cost estimates, ensuring that we are operating within our means.
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for future planning.
    • Prepare and submit reports, keeping management informed of key performance indicators.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Knowledge of food safety and sanitation procedures.
    • Ability to lead and motivate a team.
    • Excellent communication and customer service skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
Working Conditions
  • Work Term
    • Permanent.
  • Work Language
    • English.
  • Hours
    • 30 hours per week.

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