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Retail Store Operations Manager

1 month ago


Vancouver, British Columbia, Canada Master's Fire and Safety Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at Master's Fire and Safety Ltd. In this role, you will be responsible for overseeing the daily operations of our retail store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Leadership and Team Management

You will lead a team of sales workers, providing guidance, support, and coaching to ensure they have the skills and knowledge needed to succeed in their roles. This includes hiring, training, and evaluating staff performance.

Operations and Logistics

You will be responsible for establishing work schedules, managing inventory, and organizing stockroom and display areas to maintain a clean and safe working environment. You will also oversee the handling of customer transactions, including cash and credit sales.

Sales and Customer Service

You will play a key role in driving sales growth by developing and implementing effective sales strategies, identifying opportunities to increase sales and revenue. You will also be responsible for resolving customer complaints and issues in a timely and professional manner.

Performance Management

You will conduct regular performance reviews with staff members to discuss progress, set goals, and provide feedback. You will also identify areas for improvement and develop plans to address any issues.

Requirements and Qualifications
  • Education and Experience

Candidates must have a secondary (high) school graduation certificate and at least 1 year of experience in a supervisory or management role.

Skills and Abilities

You will possess excellent leadership, communication, and problem-solving skills. You will be able to work effectively in a fast-paced environment and make decisions quickly and confidently.

Benefits and Perks
  • Salary

The salary for this role is $45,000 - $60,000 per year, depending on experience.

Benefits Package

You will be eligible for a comprehensive benefits package, including health and dental insurance, paid time off, and retirement savings plan.

About Master's Fire and Safety Ltd.

Master's Fire and Safety Ltd. is a leading provider of fire protection and safety services. We are committed to delivering high-quality products and services to our customers while maintaining a safe and healthy work environment.