Technical Support Specialist
2 days ago
- Perform repairs on Kinova robotic products;
- Conduct electronic defect analysis;
- Solder and repair electronic components;
- Carry out mechanical repairs;
- Manage customer returns and follow up on internal processes;
- Test and analyze products to reproduce customer-reported problems;
- Ensure product conformity to specifications through testing and calibration;
- Document maintenance and repairs in accordance with ISO 13485 standards;
Requirements:
- College diploma in electronics or relevant experience;
- One year of relevant experience;
- Interest in after-sales service and new technologies;
- Excellent interpersonal skills and ability to work in a team;
- Fluency in English/French (oral and written);
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