Technical Support Specialist

2 days ago


Boisbriand, Quebec, Canada Kinova Inc. Full time
Main Responsibilities:
  • Perform repairs on Kinova robotic products;
  • Conduct electronic defect analysis;
  • Solder and repair electronic components;
  • Carry out mechanical repairs;
  • Manage customer returns and follow up on internal processes;
  • Test and analyze products to reproduce customer-reported problems;
  • Ensure product conformity to specifications through testing and calibration;
  • Document maintenance and repairs in accordance with ISO 13485 standards;

Requirements:
  • College diploma in electronics or relevant experience;
  • One year of relevant experience;
  • Interest in after-sales service and new technologies;
  • Excellent interpersonal skills and ability to work in a team;
  • Fluency in English/French (oral and written);


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