Claims Product Owner

6 days ago

Toronto, Ontario, Canada Intact Financial Corporation Full time

About the Role

The Claims Product Owner is a key member of the Intact Financial Corporation team, responsible for leading the development effort by driving the vision to an Agile team, outlining and prioritizing work based on business value.

Key Responsibilities

  • Be the primary contact for the delivery team for information, work prioritization, and decision-making.
  • Lead and inspire a multidisciplinary Agile team from idea generation to execution.
  • Lead, plan, and track the product through all phases of the lifecycle from project inception to market introduction.
  • Responsible for the evolution of the product.
  • Partner with teams and managers to gather requirements and facilitate projects.
  • May be responsible for more than one product or product category.
  • Responsible for aligning with other Product Owners and managing cross-team dependencies.
  • Responsible for managing inter-project priority conflicts and small requests and production defects.
  • Responsible for approving monthly releases and ensuring a high level of quality.
  • Prepare user stories and manage the backlog, creating value for both the business and our representatives.
  • Ensure planning, facilitate demos, and participate in committees and retrospectives.
  • Ensure that products create a high level of engagement and exceed customer expectations.
  • Ensure delivery of products according to roadmaps.
  • Integrate customer feedback and insights from performance measurement into product roadmaps.
  • Act as an expert in product development and innovation.
  • Contribute to and may participate in steering committees to provide status on ongoing projects, small requests, and production defects.

Requirements

  • 5 to 8 years of experience in product creation and delivery, team or project coordination.
  • At least 3 years of claims experience.
  • Excellent knowledge of the Guidewire Claim Centre application or Guidewire suite of products.
  • Knowledge of claims processes and ecosystems.
  • Very good knowledge of Agile methodologies (Scrum, Kanban).
  • Knowledge of Jira, Teams, Confluence tools.
  • CSPO or PSPO certified.
  • Ability to make powerful presentations and facilitate workshops.
  • Very good understanding of the technical aspects of design and development.

You Are

  • Autonomous leader oriented towards solving problems and achieving results.
  • Ability to lead a team, facilitate scrums, and conduct prioritization workshops.
  • Proven skills in project planning and management.
  • Passionate about the user experience and a strong focus on operational efficiency.
  • Diplomat, able to influence and excellent at developing and maintaining relationships.
  • Positive, creative, analytical, and curious.
  • No Canadian work experience required, but need to have authorization to work in Canada.

What We Offer

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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