Food Service Team Lead

2 weeks ago

Pembroke, Canada Ontario Inc Full time

At Ontario Inc, we are seeking a skilled Food Service Supervisor to join our team. As a key member of our food service team, you will be responsible for ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Establish efficient methods to meet work schedules and ensure seamless service delivery.
  • Supervise and coordinate the activities of staff who prepare and portion food, providing guidance and support as needed.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to deliver exceptional service.
  • Monitor and maintain quality control standards, ensuring that our food and service meet the highest expectations.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Establish work schedules that meet the needs of our customers and staff.
Supervision

You will be responsible for supervising a team of 5-10 staff members, providing guidance and support to ensure that they are able to perform their duties effectively.

Work Conditions and Physical Capabilities

This role requires the ability to work in a fast-paced environment, with a combination of sitting, standing, and walking. You will be required to stand for extended periods and perform physically demanding tasks.

Personal Suitability

We are looking for a candidate with excellent interpersonal skills, the ability to work effectively in a team environment, and a strong commitment to providing exceptional customer service.

Health Benefits

We offer a comprehensive health care plan to ensure that our staff are able to maintain their physical and mental health.

Support for Newcomers and Refugees

We are committed to supporting newcomers and refugees, and offer a range of programs and services to help them integrate into our community.

Support for Youths

We offer on-the-job training tailored to youth, providing them with the skills and experience they need to succeed in their careers.

Support for Indigenous People

We are committed to developing and maintaining relationships with indigenous communities, indigenous-owned businesses, and organizations.

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