Operations Specialist

2 weeks ago


Drummondville, Quebec, Canada Sephora Full time

Job Summary

The Operations Consultant plays a vital role in maintaining stockroom organization and merchandise updates in partnership with the Operations Supervisor.

Key Responsibilities

  • Provide exceptional client service during store business hours.
  • Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Store Presentation

  • Maintain standards of cleanliness and organization within the cashier zone.
  • Be aware of and assist in maintaining SEPHORA's merchandising concepts.
  • Participate in programs to reduce shortage/loss.

Merchandising and Operations

  • Process shipments and organize stockroom per company standards.
  • Check in visual elements and communicate missing/damaged pieces to Operations Supervisor.
  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.

Requirements

  • 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  • Possess good computer, arithmetic and organizational skills.
  • Ability to multi-task, while being attentive to the needs of clients and the business.
  • Effective time management, problem solving and communication skills.
  • A High School graduate or equivalent.
  • Flexible availability including evenings, weekends and holidays is required.

Physical Requirements

  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.


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