Store Operations Leader

4 days ago


Langley, Canada Ricki's Full time
Job Summary:

As a Shift Manager at Ricki’s, you will be responsible for leading day-to-day store operations, ensuring exceptional customer experiences, and driving business results. We are seeking a motivated and experienced retail associate to join our management team.

Key Responsibilities:
* Provide exceptional customer service and drive customer loyalty through our loyalty program
* Lead and motivate the store team, ensuring excellent sales results and a positive work environment
* Oversee store operations, including shift task organization, store opening and closing duties, and loss prevention
* Promote the brand through knowledge and understanding of our product, business, and values
* Participate in merchandising, marketing, and visual presentation to drive sales and customer engagement

Requirements:
* 2+ years of retail experience, with a proven track record of success in leadership roles
* Excellent sales skills, with a focus on customer service and satisfaction
* Ability to stand for extended periods, climb a ladder, and move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
* Flexible availability, including a combination of daytime, evening, and weekend shifts

About Ricki’s:
We are a leader in the fashion retail industry, committed to providing our customers with exceptional brand experiences. We value teamwork, diversity, and inclusion, and offer a range of benefits and opportunities for growth and development.

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