Restaurant Operations Manager

4 weeks ago


Squamish, Canada WTC Ventures Full time
About WTC Ventures

We are a dynamic company seeking a Restaurant Operations Manager to oversee the daily operations of our restaurant.

Estimated Salary: $60,000 - $80,000 per yearJob Description:Key Responsibilities:
  • Determine menu offerings and implement operational procedures to ensure efficient service delivery.
  • Ensure compliance with health and safety regulations to maintain a safe working environment for staff and customers.
  • Negotiate with clients for catering or facility use, leveraging strong communication skills to build relationships.
  • Address customer complaints and concerns in a professional and timely manner, providing exceptional customer service.
  • Plan, organize, direct, control, and evaluate daily restaurant operations to achieve business objectives.
Supervision and Leadership:
  • Directly supervise 5-10 team members, providing guidance and support to ensure they meet performance expectations.
Work Environment and Physical Demands:
  • Work in a fast-paced environment with high-pressure situations, requiring adaptability and attention to detail.
  • Perform a combination of sitting, standing, walking, and standing for extended periods, as needed.
Personal Qualities and Skills:
  • Accurately assess situations and make informed decisions.
  • Foster a client-focused culture, ensuring excellent communication and teamwork among staff.
  • Demonstrate dependability, reliability, and flexibility in a dynamic work environment.
  • Excellent oral communication skills are essential for effective collaboration and conflict resolution.
  • Maintain organized systems and processes to ensure efficient operations.
Benefits:
  • Paid health care plan for employees.
  • Permanent full-time position (40 hours per week).
  • English is the primary language used in the workplace.


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