Service Coordinator

3 weeks ago


Dorval, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a highly skilled Service Coordinator to join our team at Randstad Canada. As a key member of our service department, you will be responsible for managing daily maintenance and repair requests from various retail industry clients and colleagues within the office.

Key Responsibilities
  • Manage daily maintenance and repair requests from clients and colleagues
  • Keep clients informed throughout the service process
  • Follow up with service technicians to ensure timely completion of tasks
  • Ensure accurate invoicing and adherence to client terms
  • Handle basic quotations for service calls that exceed client NTEs
  • Identify opportunities to improve service delivery and maintain a competitive edge in the industry
  • Perform administrative tasks, including order entry and data management
Requirements
  • Strong bilingual communication skills (verbal and written)
  • Experience in a construction environment or similar industry
  • Versatility and flexibility in high-pressure situations
  • Ability to provide direction and solutions to technicians
  • Strong organizational and negotiation skills
Why Randstad Canada?

We are committed to fostering a diverse and inclusive workplace, and we welcome applications from all qualified candidates. If you are a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.


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