Hotel Receptionist

3 weeks ago

Prince George, British Columbia, Canada Camelot Court Motel Full time
Job Description

As a Front Desk Hotel Clerk at Camelot Court Motel, you will be the first point of contact for our guests. Your primary responsibility will be to provide exceptional customer service while ensuring a smooth and efficient registration process.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and professional manner.
  • Process room cancellations and changes, ensuring accurate and up-to-date information.
  • Offer personalized assistance and recommendations on hotel facilities and services.
  • Process guest departures, calculate charges, and receive payments in a prompt and courteous manner.
  • Maintain accurate records of vacancies, reservations, and room assignments.
  • Answer phone calls and relay messages to guests and staff.
  • Assist guests with special needs, ensuring their stay is comfortable and enjoyable.
  • Provide exceptional customer service at all times.
Support for Diverse Groups
  • Participate in government or community programs that support newcomers and refugees.
  • Participate in government or community programs that support youth employment.
  • Participate in government or community programs that support Indigenous people.
  • Participate in government or community programs that support members of visible minorities.

At Camelot Court Motel, we value our team members and offer a supportive and inclusive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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